Case Management Services

At Catholic Charities Diocese of Charlotte, our Transition Out of Poverty (TOP) program provides compassionate, customized support to individuals and families striving to overcome poverty. 

Through one-on-one case management, participants are empowered to create a sustainable plan that addresses the core challenges often faced on the journey out of poverty, such as: 

  • Food insecurity 
  • Employment and income challenges 
  • Access to affordable healthcare 
  • Educational opportunities 
  • Safe and affordable housing 

The program’s comprehensive, wrap-around services include: 

  • Individual Opportunity Plan (IOP): Each participant works closely with a case manager to develop a customized IOP—a road map outlining the steps toward achieving personal and financial stability. 
  • Scheduled Appointments: Regularly scheduled check-ins with case managers to review progress and adjust the IOP as needed. 
  • Food Assistance: Immediate access to food resources for those facing food insecurity. 
  • Job Search Support: Guidance and resources to assist with job searches, resume building, and interview preparation. 
  • Healthcare Referrals: Assistance with finding and accessing affordable healthcare services and providers. 
  • Educational Guidance: Help with identifying educational opportunities and resources to improve skills and advance careers. 
  • Housing Support: Assistance with securing safe, stable, and affordable housing options. 
  • Application Assistance: Help with completing applications for services and benefits, including public assistance programs. 
  • Community Resource Connections: Links to local community resources that can provide additional support for specific needs. 
  • Workshops and Trainings: Opportunities to participate in Catholic Charities-sponsored workshops, trainings, and other personal development programs. 

If you’re ready to take the next step, we’re here to help. We respect the dignity and worth of every person and believe that everyone deserves the opportunity to reach their full potential.

Charlotte Area

Winston-Salem Area

Asheville Area